Finding Parallels Between Management and Life
October 15, 2018
A Guide to Senior Living Property Management
To understand the subject at hand, you need to know that there are various distinctions in senior living. Below are some of the categories of these differences.
The first category is the adulty-style senior living complexes where seniors live in apartments, condos, townhouses, etc., and where they are provided amenities like golf courses, exercise rooms, libraries, and others. The seniors living here are still active and able and don’t need assistance to take care of themselves and their needs. They are also able to associate in these complexes more for the socialization, companionship, and conveniences that are offered.
The other category of senior communities are those where residents need varying degrees of assistance of supervision. One group is called the independent-living group and in this facility full meals are served in a central dining hall, housekeeping, and maintenance services are provided for each apartment, centralized community activities and emergency e-call services are provided. The residents in this kind of facility can go in and out as they wish. Another kind in this second category is the true assisted-living group with residents needing medical assistance so these facilities have a medical staff to provide medical assistance to residents; this facility also restricts the coming and going of residents.
The last category is the full-time nursing facility.
A manager in the first category can be compared to a regular apartment manager.
Here we will discuss managing the second category of senior communities, particularly the independent-living community. When managing these facilities, you will find a very fine line between the residents who can do well in the independent environment and those requiring assistance in the later stages. It is very important to distinguish with whom and when those needs arise.
Seniors are allowed to go out the main door at night but their problems is that they need a key or an access card to come back in. If they forget their key or their access cared, then they will surely be unable to go back in unless they know where to get help, which is in the front desk lobby where they can call the night duty manager on the house phone. another way to get in is to push their e-call button if they remember to bring it along. Some of these seniors have memory difficulties since they are already in their 70s to 90s. There are potential hazards in this case. Some facilities have large lakes and open grounds where the residents could easily become disoriented. And here is where recognition of needed assistance is very important.
Aside from managing the people themselves, you also manage the facility by collecting rents, paying bills, employee matters, marketing, and others. Managers are also required to interact with the residents whenever possible particularly at dinner times when they would pour coffee for them and take the extra minute to see how they were doing. You can easily build relationships and friendships with seniors. Their life and experiences are shared with anyone who listens to them.